Privacy Policy
Last Updated: 17 April 2025
JL Natural Pty Ltd Trading as 8 Yolks Success (ABN: 19 632 872 318) ("we," "us," or "our") operates the café 8 Yolks Success and the website www.8yolks.com. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place orders, make reservations, or interact with us in-store.
By using our services, you consent to the practices described in this policy.
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1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
• Name, email address, phone number
• Delivery/billing address (for online orders)
• Payment details (processed securely via third-party providers like Stripe or PayPal)
• Reservation details (if booking a table)
• Feedback, reviews, or survey responses
Loyalty Program Data (Square)
• Purchase history and reward points
• Contact details linked to your Square loyalty account
Automatically Collected Data
• IP address, browser type, device information
• Website usage data (pages visited, time spent)
• Cookies (see Section 4)
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2. How We Use Your Information
We use your personal information for:
• Processing café orders, reservations, and payments
• Managing your Square Loyalty Program rewards and offers
• Responding to customer inquiries and feedback
• Sending promotional offers (only with your consent)
• Improving our menu, services, and website experience
• Complying with legal obligations (e.g., tax, food safety laws)
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3. Disclosure of Your Information
We will not sell or rent your personal information. However, we may share it with:
• Service Providers: Payment processors (Square), booking systems, email marketing platforms.
• Delivery Partners: If you order for delivery (e.g., Uber Eats, Menulog).
• Square Loyalty Program: To track purchases and manage rewards.
• Legal Authorities: If required by Australian law (e.g., health inspections, tax compliance).
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4. Cookies & Tracking Technologies
Our website uses cookies to:
• Remember your preferences (e.g., language, location)
• Analyze website traffic (Google Analytics)
• Enable online ordering functionality
You can disable cookies in your browser settings, but some features may not work properly.
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5. Data Security
We take reasonable steps to protect your data, including:
• Secure payment processing (no direct storage of credit card details)
• Password-protected systems for customer data
• Regular staff training on privacy practices
However, no system is 100% secure—please use strong passwords when creating accounts with us.
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6. Your Rights Under Australian Privacy Laws
You have the right to:
• Access or correct your personal information
• Opt out of marketing communications (via "unsubscribe" links)
• Request deletion of your data (where applicable)
To exercise these rights, contact us at:
Email: info@8yolks.com
Phone: 08 6188 8178
In Person: U9, 660 Beeliar Drive, Success WA 6164
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7. Third-Party Links
Our website may link to external sites (e.g., social media, delivery platforms). We are not responsible for their privacy practices.
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8. Children’s Privacy
We do not knowingly collect data from children under 16 without parental consent.
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9. Changes to This Policy
We may update this policy occasionally. The latest version will always be available at www.8yolks.com/privacy.
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10. Complaints & Contact Us
If you have a privacy concern, please contact us first at:
JL Natural Pty Ltd Trading as 8 Yolks Success
ABN: 19 632 872 318
Email: info@8yolks.com
Phone: 08 6188 8178
Address: U9, 660 Beeliar Drive, Success WA 6164
If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
